NuroTracker (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website nurotracker.app and related services (the “Service”).
1. Information We Collect
Personal Information: We may collect personal data such as your name, email address, phone number, and payment details when you create an account or contact us.
Device Information: We may collect device identifiers, IP address, browser type, operating system, and similar technical data to ensure platform functionality and security.
Location Information: With explicit consent, we may collect the precise geographic location of a device solely to deliver location-based services. Location access is always user-initiated and approved via SMS confirmation.
Usage Data: We collect anonymized analytics on feature usage, pages visited, and user behavior to improve system performance and reliability.
2. How We Use Your Information
- To provide and maintain the Service, including number lookups and location features.
- To communicate with you regarding updates, billing, or support inquiries.
- To analyze platform use and enhance user experience.
- To comply with legal obligations and prevent misuse or fraud.
3. Data Sharing and Disclosure
Service Providers: We may share data with vetted third parties assisting in operations, hosting, billing, or analytics. All partners are bound by confidentiality and data protection agreements.
Legal Compliance: We may disclose your data when required by law, court order, or to protect our legal rights and user safety.
Business Transfers: In the event of a merger, acquisition, or restructuring, user data may be transferred to the new controlling entity. You will be notified in advance of any such transfer.
No Data Selling: NuroTracker does not sell or rent personal data to advertisers or third parties under any circumstances.
4. Data Security
We implement administrative, technical, and physical safeguards to protect your data. All communication is encrypted via HTTPS. While we strive for complete security, no online platform can guarantee absolute protection from all risks.
5. Your Rights and Choices
- Access & Correction: You may access, correct, or update your personal data anytime via your account settings.
- Opt-Out: You may unsubscribe from marketing communications using the “unsubscribe” link or by contacting support@nurotracker.com.
- Deletion: You may request permanent deletion of your account and related data.
- Portability: Where applicable under GDPR, you may request a copy of your data in a portable format.
6. Data Retention
We retain personal data only for as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.
7. Children's Privacy
NuroTracker does not knowingly collect information from children under 13 years of age (or under 16 in jurisdictions where consent laws apply). If you believe we have collected data from a minor, please contact us immediately for removal.
8. Cookies and Tracking Technologies
We use essential cookies for security and functionality, and analytics cookies for performance insights. You can control or delete cookies through your browser settings. Disabling cookies may impact some features of the Service.
9. International Data Transfers
If you access NuroTracker from outside the United States, you understand that your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. We implement safeguards in line with GDPR requirements for such transfers.
10. Changes to This Privacy Policy
We may modify this Privacy Policy to reflect updates to our practices or for legal reasons. Any revisions will be posted here with a new “Effective Date.” Material changes may also be communicated via email.
11. Contact Us
If you have questions or concerns about our privacy practices, please contact:
Email: support@nurotracker.com
Mailing Address: MONI MEDIA WEST LLC
2335 E. Atlantic Blvd. Ste 321
Pompano Beach FL 33062 USA
12. Consent
By using nurotracker.app, you consent to this Privacy Policy and the collection and processing of your personal information as described above.
13. Compliance Statements
- GDPR: We adhere to data minimization, consent, and subject rights principles under the EU’s General Data Protection Regulation.
- CCPA: California users may request disclosure or deletion of personal data as required under the California Consumer Privacy Act.
- CAN-SPAM: We comply with all U.S. email communication laws and honor opt-out requests promptly.